Accessibility statement

In this Accessibility statement, we describe how the website complies with the Act on the Provision of Digital Services, what are the website accessibility issues and how you can give feedback to us on the accessibility problems. We pay attention to accessibility when developing the service. 

How accessible are the pages?

The meets the A and AA accessibility criteria required by the Act (Web Content Accessibility Guidelines, WCAG 2.1). The accessibility check of the website was carried out in February 2022.

Accessibility will be taken into account in the development of all new features. We also regularly observe the accessibility of the service through support programmes, for example, and we fix any detected content accessibility shortcomings.

We also guide Ministry officials to take accessibility requirements into account in their work.

If the material you need is not accessible, please contact us by email. (yhteistoiminta-asiamies(at) We will deliver the material you need in an accessible format.

More detailed information on technical accessibility

Accessibility shortcomings of PDF files

Some PDF documents with accessibility problems on the site.

The files may contain layout issues that hamper the screen reader use, such as empty line feeds and headings with no heading levels. (WCAG 1.3.1)

There may be some deficiencies in the file metadata, such as missing headings (title) or incorrect language specification and author data.. (WCAG 1.3.1)

Did you notice shortcomings in accessibility?

We aim to continuously improve the accessibility of the online service. If you notice a problem on the website which has not been described in this Statement, please report the problem to us. We are happy to receive comments and suggestions for improvements on the accessibility of the website. You can send your feedback by email to yhteistoiminta-asiamies(at) In your feedback, describe the page or pages where you found problems and describe your observations as accurately as possible.

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the fulfilment of the accessibility requirements. If you are not satisfied with our reply or if you do not receive any response within two weeks, please give feedback to the Regional State Administrative Agency for Southern Finland. Detailed information on how to submit your report and how the matter will be handled is available on the Agency’s website.

Regional State Administrative Agency of Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)
Accessibility requirements online service 
[email protected]
telephone (switchboard): +358 29 501 6000


The statement was prepared on 24/2/2022